Personalization Mall’s New Customer Support Hours

PMall Customer Service
| Personalization Mall’s New Customer Support Hours

Great news! Personalization Mall’s experienced, in-house Customer Care Representatives are now here 7 days a week to assist you!

Have you heard’s Customer Service hours have been extended? We’re here 7 days a week to assist you. Our experienced and trained representatives are even available on the weekends!

And the best part? They actually work for us – no third party outsourcing or having to deal with reps who know nothing about the product. Our customer care agents are true pros.

If you have any problems or questions about our products or service feel free to contact us by phone, email or live chat. If the matter is urgent or you want to speak to someone right away, we recommend calling or using the chat box feature on our site by clicking the box that says “Click here to chat live now.” You can also email our reps at any time, 24 hours a day, 7 days a week and you’ll see a response in your inbox within 24 – 48 hours.

New Customer Service Hours

7 a.m. to 7 p.m. Monday through Friday
8:30 a.m. to 5 p.m. on Saturdays and Sundays

How To Get In Touch

Call us: 1-866-386-8300
Email us:
Visit the Contact Us page to connect via phone, email or live chat

We welcome your questions, comments, concerns and inquiries. We respond to order-related inquiries within 24 hours during the 8-5 business day. You can also check on your order status, get shipping information, and more on our website 24 hours a day, 7 days a week.

As always, thank you for your business! We are here to help.

Happy Gifting!

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